Responsible gambling

Starlight Casino Point Edward is committed to providing a safe and enjoyable gaming environment for all our patrons. We recognize that problem gambling can have serious consequences, both personally and financially, and we strive to provide the resources and support necessary to help individuals in need.

If you or someone you know has concerns about responsible gaming, please visit our Guest Services desk where trained staff are available 24/7 to discuss your situation confidentially. We also encourage patrons to take advantage of the self-exclusion program, which allows for temporary or permanent removal from all OLG-licensed facilities.

Tools and Support

We provide a variety of tools to help you maintain control over your gaming experience:

• Deposit Limits: Set limits on how much you can deposit at one time.
• Time-Outs: Temporarily remove yourself from the gaming floor for up to 30 days, 60 days, or 90 days.
• Self-Exclusion: Permanently exclude yourself from all OLG-licensed facilities.

If you're experiencing problems related to gambling, we recommend reaching out to one of our responsible gaming resources:

• OLG Responsible Gaming: A comprehensive guide to problem gaming and available resources.
• ConnexOntario: A confidential service for those struggling with problem gaming.
• GamTalk Canada: A online support community for individuals dealing with addiction.

Recognizing Signs of Problem Gambling

If you're concerned that someone's gaming habits may be problematic, look out for the following signs:

• Increased time spent on gaming
• More frequent or larger bets
• Withdrawal symptoms when unable to gamble (e.g. irritability)
• Feeling restless or anxious while not gambling

Getting Help

Don't hesitate to reach out if you need assistance with responsible gaming issues. Our Guest Services desk is available 24/7 and our staff are trained to provide support and resources.

By taking proactive steps towards responsible gaming, we can ensure a safe and enjoyable experience for all patrons.